Returns & Exchanges
FULL PRICED ITEMS:
To be eligible for a return, your item must be a full priced item, unused and in the same condition that you received it. It must also be in the original packaging.
Returns must be made within 3 DAYS of RECEIPT OF GOODS
Cost of the return postage is the responsibility of the customer unless it is for a faulty garment.
In the case of an exchange of sizes on a full priced item, and if the customer is residing outside of Australia, then the responsibility of the postage lies on the customer.
Proof of purchase is required.
Change of Mind/Returns are not accepted on Sale Items. However, we can consider an exchange, within 3 days of receipt of goods.
Please note that for any exchange of a SALE item, within or outside of Australia, the customer has to bear the postage cost of returns; to and fro from ANANNASA . Please add a self addressed envelop to the returned garment .
Exchanges /Change of Mind/Returns are not accepted on Earrings due to Health Requirements.
ADDRESS FOR RETURNS:
654 FIG TREE POCKET ROAD
FIG TREE POCKET